Visiting LDO from abroad?
Are you visiting London from abroad? Make sure to add London Designer Outlet (LDO) - London’s only fashion and lifestyle outlet centre - on to your trip. LDO is home to 50 outlet shops offering year-round discounts of up to 70% OFF RRP, plus 20 restaurants, a 9-screen cinema and a free play park.
Getting to LDO is easy
LDO is easy to get to from anywhere in London.
Wembley Stadium station - the closest station to LDO and the fastest and easiest route from Central London. Just one stop (nine minutes) on Chiltern Trains from London Marylebone.
Wembley Park station - Jubilee and Metropolitan Underground Lines run trains direct from the West End and City in just over 15 minutes, including from Bond Street, Baker Street, Kings Cross St Pancras and Westminster.
Wembley Central station - Bakerloo Underground Line, London Overground and National Rail. Trains run from London Marylebone, Baker Street, Oxford Circus, Watford and London Euston.
Bus Routes - 18, 83, 92, 182, 206, 223, 224 and 297 all stop within a few minutes’ walk of LDO providing links throughout the local area and into Central London.
For further details:
Tax Free shopping – save even more
In addition to LDO’s big outlet savings, non-EU citizens can make their shopping experience even cheaper by receiving a tax refund on all products purchased at LDO. All you need to do is look for the Tax Refund sign when you are shopping and ask the cashier for a Tax Refund Form.
When you are at the airport and about to leave the UK/EU, show custom officials your purchases, your receipts and your passport. They will validate the refund. Finally, either take your documents to the Tax Refund Office at the airport (if there is one) or send your claim in the post. The money will be refunded to you.
Services to help you at LDO
Should you require more information about any of the services below, please contact a member of the Guest Services team by email or call +44 (0)20 8912 5210.
Free Wi-Fi is available throughout the public areas of the Centre.
Multi-lingual staff – LDO’s teams speak a variety of languages in addition to English, including Mandarin, Spanish and Hindi.
Shopmobility is available from Red Car Park next to LDO. If you, a friend or relative have limited mobility and want to enjoy the shops, restaurants and cinema at LDO, you may wish to take advantage of our FREE Shopmobility service. This enables you to hire, free of charge, wheelchairs and motorised scooters. For more information, click here.
Shop and Drop: There’s no need to carry your shopping around LDO. Just drop it into Guest Services on Level 00 and we will store it for you free of charge. Simply collect your shopping when you’re ready to leave. This service is available weekdays and Saturdays 11am to 7.30pm* and Sundays 12pm to 4pm. Last collection 30mins before closing.*Subject to extended hours on Stadium and Arena event days, please check with a member of the Guest Services team for details.
FREE Phone Charging units are available at Guest Services.
Multi-Faith Room is available for use at Guest Services.
Cash Machines are located under the escalators by Nike.
Taxi bookings can be arranged from Guest Services.
Wembley Stadium: hosts London’s biggest events with each one playing in front of up to 90,000 people. From sporting events such as England soccer internationals, boxing, rugby and the NFL, Wembley is also home to music legends such as Adele, One Direction, Ed Sheeran and the Capital Summertime Ball. See what’s on here.
The SSE Arena, Wembley: The Arena is famous for hosting over 100 events a year in one of London’s largest indoor venues, seating up to 12,000 people. It’s home to Disney on Ice, Andre Rieu, Harlem Globetrotters, the Spanish Riding School and so much more! Check out what’s on here.
Cinema: LDO’s 9-screen Cineworld shows both Hollywood and Bollywood’s latest releases in 2D and 3D. See what’s on now here.
Wembley Stadium Tours: Check out the unforgettable Wembley Stadium Tour including state of the art augmented reality video content! Take a behind the scenes look into the home of soccer at the most famous stadium in the world. Book your Tour here.
Powerleague: Feeling energetic and inspired to play a game of football as you’re in Wembley? Get your friends together and book a session at Powerleague here.