Short Terms & Conditions


18+ only. Purchase necessary. Only valid on purchases between 5th December and 24th December 2020 at the London Designer Outlet. 1420prizes available to be won. Scratch cards will only be handed out on receipts showing purchases of £35 or more in a single transaction within the London Designer Outlet. You must have your receipts verified and stamped by Guest Services at the London Designer Outlet in order to receive your scratch card. Only one scratch card per receipt of £35 or more. No cash alternative and the London Designer Outlet have the right to remove this promotion at any time. For full terms and conditions, please visit Promoter: London Designer Outlet, Wembley Park, Wembley HA9 0PA


Full Terms & Conditions


These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions. By participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.


Promoter: London Designer Outlet, Wembley Park, Wembley HA9 0PA (“LDO”)


Scratch & Win – scratchcard competition  

  1. This promotion is open to anyone aged 18 years or over.
  2. Purchase necessary.
  3. To participate, visit London Designer Outlet between 5th December – 24th December 2020 (3pm) and spend £35 or more in one transaction anywhere in London Designer Outlet (including shops and restaurants) and show original receipt totalling a value of £35 or more to a member of staff at Guest Services desk to receive one (1) scratch card.
  4. Each single receipt showing a spend of £35 or more in one transaction entitles you to one (1) scratch card.
  5. Your receipt(s) must be verified and stamped by a member of Guest Services, at the London Designer Outlet in order to receive your scratch card(s).
  6. Receipts will be stamped by LDO’s Guest Services team to show you have entered the competition. Photocopied receipts will not be accepted. In the event you wish to return your purchase(s) after entering the competition, your (stamped) receipts remain eligible for a same-day exchange of goods at the relevant LDO retailer(s). For the duration of ‘Spend and Win’ same-day refunds will not be given. During the promotional period, guests who want a refund should return to the store(s) at a later date of their choice, subject to the retailer’s usual time-limited refund policy. This does not affect your rights under the Consumer Rights Act 2015 and other consumer protection legislation for faulty or mis-described goods.
  7. Scratch off the panel to win the allocated Gift Card prize.
  8. Cards will be void should the ‘Void if Removed’ panel be partially or wholly removed.
  9. The Promoter accepts no responsibility for cards that are illegible, lost or damaged.
  10. There are 1420 Gift Card prizes available to be won across the period:
  • 40x £100 LDO gift card
  • 40 x £50 LDO gift card
  • 40 x £25 LDO gift card
  • 100 x £10 LDO gift card
  • 1200 x £5 LDO gift card
  1. The prizes will be subject to their own terms and conditions which can be found here
  2. The Promoter reserves the right, in exceptional circumstances, to award an alternative prize of equal or greater value, should any prize become unavailable for any reason.
  3. Each Gift Card prize is as stated, non-transferable and no cash alternative is available. Winning Gift Card Prizes will be awarded directly to the winners at Guest Services at the London Designer Outlet upon presentation of a winning scratch card.
  4. All scratchcards must be claimed by 3pm on the 24th December 2020 and any winning scratchcards must be redeemed by 3pm on the 24th December 2020
  5. The Promoter will not be liable for any prize(s) that do not reach the winner for reasons beyond the Promoter’s reasonable control.
  6. The Promoter’s decision is final and binding in all respects on all entrants. Wins that do not comply in full with these terms and conditions will be disqualified.
  7. Data Protection: Personal details registered by entrants when participating in the promotion will be used for fulfilment of prizes only and will not be retained once the promotion has ended. To see our privacy policy visit
  8. In the event of circumstances outside the reasonable control of the promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
  9. The Promoter reserves the right to verify all wins and the winners and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter in any decisions and these will be binding and no correspondence will be entered into.
  10. Entrants will be deemed to have accepted these terms and conditions and agreed to be bound by them when entering this Promotion.
  11. These terms and conditions shall be interpreted and applied on the basis of English law and the courts of England and Wales shall have exclusive jurisdiction.





Into The Wild Game T&C’s

  1. By completing the game, you confirm that you agree to all the below terms and conditions and are aware of the London Designer Outlet Privacy Policy.
  2. You must be 16 years old or have permission from a parent/guardian to play the game and qualify for the offers redeemable.
  3. Game interactions will belong to London Designer Outlet
  4. You must provide your email address in order to redeem any offers. Your email address will be used for this purpose only unless you have selected to receive further marketing from the London Designer Outlet
  5. Only one entry per person per week. Game can be played multiple times but only one offer will be sent per person per week.
  6. Only one redemption per person per week.
  7.  Cannot be used in conjunction with any other offer or discount
  8. Individual brand offer T&C’s apply as outlined in the offer email
  9. Not valid beyond date of expiration stated in the offer email
  10. No cash alternative
  11. Only valid at the specified retailer within the London Designer Outlet, will not be excepted at other branches
  12. London Designer Outlet reserves the right to change or remove this promotion at any point.