LDO’s store-to–door home delivery service

We’re making shopping even easier with Dropit, our new store-to-door delivery service.

Here’s the lowdown…

✓ Next Day delivery costs £10.50* via easy-to-use app
✓ No problems with bags at Wembley Stadium or The SSE Arena
✓ Leave your LDO shopping in each store – no more carrying bags
✓ We collect from stores & deliver in one drop
✓ Delivery at your convenience to your home, hotel or office*


Want to know more about our home delivery service, read on…

Would you like to enjoy a day’s shopping without the hassle of carrying all of your bags and getting them home? You need to try Dropit, LDO’s new store-to-door delivery service.

LDO is offering next day delivery in mainland Britain for just £10.50 (for a day pass) across anywhere in LDO*. All purchases bought at any of LDO’s 50 outlet stores^ can be gathered together and swiftly delivered to your home, hotel or workplace at a time and date of your choice, with same-day deliveries available in some locations within the M25.


You shop, You drop, LDO delivers. How it works –

  1. Before you shop, download Dropit’s simple app in the App Store or Google Play Store (if you don’t have a smartphone, speak to a member of staff in any of LDO’s participating stores).
  2. Take your goods to the till point and let the store know you’d like to use the Dropit delivery service, the store staff will take care of the rest.
  3. As you shop, you can leave your purchases in each LDO store. With your day pass you can drop unlimited shopping bags throughout the day, in any of LDO’s stores.
  4. When you’ve done with your shopping we’ll group your bags (from each store) and send to your door in one delivery. Track your shopping within the app and we’ll let you know when we’re on the way.
  5. The next day (or even the same day depending on where you live!) you can enjoy your purchases without the hassle of carrying your bags home.


For further information about Dropit please speak to our Guest Services team.

Terms and Conditions

*Deliveries to one nominated address (home, office or hotel) are made by Dropit on behalf of London Designer Outlet (LDO). Participating guests must download the Dropit app and register a nominated payment card and address details to access the service. Guests will be charged £10.50 for each one-day Dropit delivery pass. There is no limit as to the number of shopping bags able to be combined into one Dropit delivery from LDO. Items must not exceed £5,000 in value. Over-sized items such as big-screen TVs are excluded from the service, as are any foodstuffs. Items are fully insured by Dropit from the moment they are sealed and scanned into a Dropit bag in-store to the moment they are delivered to the nominated address, but at all other times they are at the guest’s risk. The service is only available within mainland Britain. Promoter: London Designer Outlet, Wembley Park HA9 0PA. Agent: Dropit, 205 Regent Street, London W1B 4HB.

^Excluding Lindt and ProCook.

Full terms and conditions, see here.