Visiting LDO from abroad?
If you’re visiting London from outside the UK, make sure to add London Designer Outlet (LDO) – London’s favourite outlet centre – to your itinerary! LDO is London’s leading and most accessible outlet centre, just minutes by Tube or train from central London, and with eight hotels just steps away including the famous Hilton Wembley.
LDO has 50 outlet shops offering year-round discounts of up to 70% OFF RRP, plus 20 restaurants, a 9-screen cinema and a free play park.
Qualifying guests can shop tax free and claim an immediate VAT refund at LDO’s Currency Exchange, which also offers the best local foreign currency exchange rates as well as a Western Union service.
Getting to LDO is easy
LDO is easy to get to from anywhere in London.
Wembley Stadium station – the closest station to LDO and the fastest and easiest route from Central London. Just one stop (nine minutes) on Chiltern Trains from London Marylebone.
Wembley Park station – Jubilee and Metropolitan Underground Lines run trains direct from the West End and City in just over 15 minutes, including from Bond Street, Baker Street, Kings Cross St Pancras and Westminster.
Wembley Central station – Bakerloo Underground Line, London Overground and National Rail. Trains run from London Marylebone, Baker Street, Oxford Circus, Watford and London Euston.
Bus Routes – 18, 83, 92, 182, 206, 223, 224 and 297 all stop within a few minutes’ walk of LDO providing links throughout the local area and into Central London.
For further details:
Tax Free Shopping
In addition to LDO’s big outlet savings, non-EU citizens can make their shopping experience even cheaper by receiving a tax refund on all products purchased at LDO. All you need to do is look for the Tax Refund sign when you are shopping and ask the cashier for a Tax Refund Form.
If you purchase anything at a store partnering with Premier Tax Free and spend a minimum of £135 across all your Premier Tax Free purchases then you can get an instant tax-free refund on site. Just visit our on site Currency Exchange store to process your refund.
For any other purchases, when you are at the airport and about to leave the UK/EU, show custom officials your purchases, your receipts and your passport. They will validate the refund. Finally, either take your documents to the Tax Refund Office at the airport (if there is one) or send your claim in the post. The money will be refunded to you.
Services to help you at LDO
Should you require more information about any of the services below, please contact a member of the Guest Services team by email or call +44 (0)20 8912 5210.
Free Wi-Fi – is available throughout the public areas of the Centre.
Multi-lingual staff – LDO’s teams speak a variety of languages in addition to English, including Mandarin, Spanish and Hindi.
Shopmobility – is available from Red Car Park next to LDO. If you, a friend or relative have limited mobility and want to enjoy the shops, restaurants and cinema at LDO, you may wish to take advantage of our FREE Shopmobility service. This enables you to hire, free of charge, wheelchairs and motorised scooters. For more information, click here.
Shop and Drop – there’s no need to carry your shopping around LDO. Just drop it into Guest Services on Level 00 and we will store it for you free of charge. Simply collect your shopping when you’re ready to leave. This service is available weekdays and Saturdays 11am to 7.30pm* and Sundays 12pm to 4pm. Last collection 30mins before closing.*Subject to extended hours on Stadium and Arena event days, please check with a member of the Guest Services team for details.
FREE Phone Charging – units are available at Guest Services.
Cash Machines – are located under the escalators by Nike.
Taxi – bookings can be arranged from Guest Services.
Wembley Stadium – hosts London’s biggest events with each one playing in front of up to 90,000 people. From sporting events such as England soccer internationals, boxing, rugby and the NFL, Wembley is also home to music legends such as Adele, One Direction, Ed Sheeran and the Capital Summertime Ball. See what’s on here.
The SSE Arena, Wembley – the Arena is famous for hosting over 100 events a year in one of London’s largest indoor venues, seating up to 12,000 people. It’s home to Disney on Ice, Andre Rieu, Harlem Globetrotters, the Spanish Riding School and so much more! Check out what’s on here.
Wembley Stadium Tours – check out the unforgettable Wembley Stadium Tour including state of the art augmented reality video content! Take a behind the scenes look into the home of soccer at the most famous stadium in the world. Book your Tour here.
Powerleague – feeling energetic and inspired to play a game of football as you’re in Wembley? Get your friends together and book a session at Powerleague here.
Nearby Hotels - Hilton London Wembley
Distance: 0.2 miles
Exceptionally located in-between Wembley Stadium, SSE Wembley Arena and the London Designer Outlet, state of the art Hilton London Wembley is the perfect choice when visiting for an event, conference, or to sample superb shopping and entertainment. Reach Central London in minutes via public transport links within walking distance from the hotel. Inside, you’ll find a restaurant and two bars with fantastic views, stylish rooms and suites, plus first-class business and leisure facilities.
Lakeside Way, Wembley, London HA9 0BU
T: +44(0)208 150 8090
Nearby Hotels - St George’s
Distance: 0.2 miles
Overlooking the iconic Wembley Stadium and set next to the historic Wembley Arena, the St George’s Hotel Wembley is only 20 minutes from central London by car. The hotel is also located around the corner from the London Designer Outlet, full of quality shops and restaurants, plus a 9 screen cinema. Check-in to your bright air conditioned guest room, and relax while watching a movie on the Smart LCD TV. All rooms also feature a private bathroom with free toiletries, tea/coffee facilities, a safe, and hairdryer. The La Regina Bar & restaurant offers great value Italian and British cuisine, and our 24-hour business centre features modern equipment and high speed internet access.
Wembley Park (Jubilee Line and Metropolitan Line) and Wembley Stadium train stations are both 10 minutes’ walk away, which provide direct access into central London.
43-51 Wembley Hill Road, Wembley, London HA9 8AU
Tel: +44(0)208 900 0662
Nearby Hotels - Holiday Inn Wembley
Distance: 0.2 miles
This modern Holiday Inn London – Wembley hotel is perfectly located for international sports and shows at Wembley Stadium, The SSE Arena and the London Designer Outlet. You are just 20 minutes from central London by tube and 30 minutes from London Heathrow Airport by car. The M1 is a 15-minute drive away and the hotel offers on-site parking for 250 cars and is outside the congestion zone.
Take a dip in the indoor swimming pool, work out in the fully equipped gym with all the latest cardio equipment or simply relax in the Jacuzzi, steam room or sauna. The stylish Arch Restaurant and Bar offers delicious menus with a buffet breakfast and international flavours inspiring lunch and dinner choices. Enjoy the hotel’s night time buzz and meet up with colleagues or family to enjoy cocktails, coffees and a tempting range of bar snacks.
Empire Way, Wembley, London HA9 8DS
Tel: +44(0)208 902 8839
Nearby Hotels - Wembley International Hotel
Distance: 0.3 miles
An International Award winning 3 star plus centrally located Wembley hotel – offering superb value for money. Wembley International Hotel incorporates 165 spacious practically designed en-suite rooms that are triple glazed with windows that can open slightly, safe, work desk, flat screen TV, a/c, iron and board, hair- dryer, bath and shower, free tea and coffee making facilities.
Amenities include the Empire Restaurant, Mirage Sports Bar, meeting rooms, conference and banqueting facilities catering for up 250 guests and delegates. Wembley Stadium and The SSE Arena Wembley are a short stroll away. Friendly staff and great location – the ideal choice if you are looking for a Wembley Hotel. Free parking for cars on a first come basis. For guests arriving to London Wembley by tube and train, Wembley International Hotel is a short stroll to Wembley Park Underground Station and Wembley Stadium Rail Station. For the best available rates, free wifi, free breakfast and free parking for cars on a first come basis, please book directly through our official website.
Empire Way, Wembley, London HA9 0NH
Tel: +44(0)208 733 9000