Frequently Asked Questions

We have created some FAQs to help you plan your next visit to London Designer Outlet

Do I have to wear a face mask?

It is mandatory to wear a face covering in shops, cafes and restaurants.

See gov guidelines here


Hand Sanitising

You will find hand sanitising stations around the centre for your use. Some stores and restaurants may also request you sanitise your hands upon entrance.

Social Distancing

We have floor markings to indicate the spacing required for socially distanced queuing inline with government guidelines.

Contact Tracing

Our cafes and restaurants require you to scan the NHS track and trace QR code or provide contact details if you are dining in.