One Wembley Park – Easter 2024 – 29th March 24 – 14th April 24 – Scan To Win

These Terms and Conditions (T&C’s) are applicable to the One Wembley Park Promoter: One Wembley Park London Designer Outlet, Wembley Park, Wembley HA9 0PA (“LDO”) Scan To Win Prize Draw launched on the 29th March 10am –  14th April 11.59pm 2024. Please check these T&C’s regularly to ensure that you understand the terms that apply at the time that you enter the Prize Draw.

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions. By participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

1. To be eligible to enter the Prize Draw, a Participant must fully comply with the T&C’s. The Prize Draw is only open to individuals who (i) are at least 18 years of age or older at time of entry; (ii) are a member of One Wembley Park (iii) and are legal residents in the United Kingdom.

2. Employees of the Promoter across Wembley Park and participating retailers, restaurants and leisure, its agents, their families, and anyone professionally connected with this offer individuals are not eligible to enter or win a Prize Draw.

3. Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize.

4. Promotion Period: This promotion commences on 10:00 GMT on the 29th March 2024 and closes at 11.59pm GMT on 14th April 2024

5. How to Enter: Visit Wembley Park and London Designer Outlet and use your One Wembley Park Rewards Club QR code and scan with every purchase that you make with participating retailers, restaurants and leisure facilities to be entered into the Prize Draw. Every scan will get one entry, there is no limitations to the amount of entries as long as the QR code is scanned with a purchase.

6. To view the participating retailers, restaurants and leisure facilities, download the One Wembley Park App, click on shops and all the participating brands will be listed

7. The Promoter is not responsible for lost, late, mutilated, delayed, inaccurate, incomplete, postage due, misdirected entries or entries not received by the last day of the applicable Entry Period.

8. Only those QR code scans received by Promoter during Entry Period will be valid. Promoter will be the official timekeeper for all Prize Draws.

9. All entries into a Prize Draw have an equal chance of winning.

10. Should the One Wembley Park devices in participating stores, restaurants and leisure facilities not be working at the time of the scan then the entrant can take their proof of purchase along with their unique QR code – found on One Wembley Park app or email to Guest Services located in the London Designer Outlet, next to Clarks where their entry will be made through the device.

11. No person may win more than 1 Prize during the entire Promotion Period.

12. The Prize: There will be a total of 1 winner across the Promotional Period.  1  winner will win a 1 x £200 London Designer Outlet Gift Card.

13. Further Entry & Prize Details and Conditions:
a. During the promotional period, guests who want a refund should return to the store(s) at a later date of their choice, subject to the retailer’s usual time-limited refund policy. This does not affect your rights under the Consumer Rights Act 2015 and other consumer protection legislation for faulty or mis-described goods.
b. If you return your purchase you will still be entered into the relevant Prize Draw.
c. Each Gift Card prize is as stated, non-transferable and no cash alternative is available.
d. The Gift Cards will be awarded directly to the winner at Guest Services at the London Designer Outlet- once the provisional winner has been confirmed as a winner.
e. All Gift Card’s must be collected within one full calendar month of Prize Acceptance.
f. All Gift Cards have a 1-year expiry period from the date of loading the monies.
g. The Gift Card can only be used within London Designer Outlet and no retailers/restaurants or leisure facilities outside of the London Designer Outlet.

14. Winner Selection: 5 provisional winners, each winner will be randomly selected from all valid entries received during the relevant Entry Period by a verifiably random process. The Prize Draw will be conducted within 5 working days of the end of the Entry Period.

15. Winner Notification: Provisional winners will be contact via the email address and/or telephone number (if applicable) registered with their One Wembley Park account within 5 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the provisional winners. Once eligibility has been confirmed, the provisional winners will be confirmed as a winner. If a provisional winner does not respond to the initial contact within 14 days, we reserve the right to disqualify that entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.

16. Prize Acceptance: Notification to arrange fulfilment of the Prize will take place within 28 days of acceptance of the Prize. In the unlikely event that a winner has not received communication to arrange their Prize the winner must inform the Promoter by emailing [email protected]. If a winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.

17. Provided no objection is received from the winners, a winners list containing the surname and country of residence of the winners will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be available by sending a request via email to [email protected]. The winners can object to their details being published during the Winner Notification process. Without prejudice, the Promoter will provide winner information to the Advertising Standards Authority when requested by them.

18. The Promoter may request that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.

19. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entries (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
a. Verify the eligibility of entrants and/or provisional winners by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.
b. Disqualify entries that are not made directly by the individual entering the Promotion.
c. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
d. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.
e. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
f. Disqualify entrants who tamper with the entry process.
g. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.
h. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.

20. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. The Promoter reserves the right, in exceptional circumstances, to award an alternative prize of equal or greater value, should any prize become unavailable for any reason.

21. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to One Wembley Park London Designer Outlet.

22. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS13377) or accepting or using a Prize), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.

23. In the event of circumstances outside the reasonable control of the promoter arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

24. The Promoter reserves the right to verify all wins and the winners and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter in any decisions and these will be binding and no correspondence will be entered into.

25. The Promoter’s decision is final and binding in all respects on all entrants. Wins that do not comply in full with these terms and conditions will be disqualified.

26. Data Protection: Personal details registered by entrants when participating in the promotion will be used for fulfilment of prizes only and will not be retained once the promotion has ended. To see our privacy policy visit www.londondesigneroutlet.com/privacy-policy/. By scanning a valid One Wembley Park QR code you agree that One Wembley Park may contact you via email, phone, and mail in connection with the Prize Draw in accordance with the Privacy Notice.

27. Entrants will be deemed to have accepted these terms and conditions and agreed to be bound by them when entering this Promotion.

28. These terms and conditions shall be interpreted and applied on the basis of English law and the courts of England and Wales shall have exclusive jurisdiction.

Visitor Rewards Scan to Win – Monthly Prize Draw

Summary Terms & Conditions:

18+, Visitor Rewards members only. 8 Prize draws during store opening hours between 20/04/24 – 31/12/24. Visit Wembley Park and the London Designer Outlet and scan your Visitor Rewards QR Code with every purchase that you make from a Participating Retailer, Restaurant and/or Leisure Facility to be entered into the relevant Prize draw. Purchase required. Prizes: 1 x £200 goody bag p/Draw which includes a selection of the winner’s favourite products, subject to the Promoter’s discretion and availability. Goody bag excl food, drink & TVs. Retain receipt to claim. Internet access required. Max 1 entry per purchase. Max 1 Prize per person. Visit www.londondesigneroutlet.com/competition-terms-conditions/ for full T&Cs. See www.londondesigneroutlet.com/opening-times/ for store opening hours.

 Promoter: London Designer Outlet Ltd Partnership, c/o Realm Ltd, 67b London Designer Outlet, Wembley Park Boulevard, Wembley, HA9 0FD, United Kingdom.

Full Terms & Conditions

  1. This Promotion is only open to those aged 18 or over who are members of Visitors Rewards, excluding employees of the Promoter, Participating Retailers, Restaurants and Leisure outlets, their families (defined as parents, children, siblings, spouse and life partners), its agents and anyone professionally association with this Promotion.
  2. Entrants must ensure that their participation (including acceptance of any Prize) is lawful in accordance with the laws of their country of residence. This promotion is void where void under local national laws. The Promoter will not be taken to make any representations, express or implied, as to the lawfulness of any individual’s participation, or as to any other aspect of any Promotion.
  3. This Promotion is void where local laws or regulations prohibit such participation.
  4. Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. Internet access and a valid  Visitor Rewards membership are required.
  5. Promotion Period: The promotion will run during the opening hours for Participating Retailers, Restaurants and Leisure Facilities’, collectively defined as “stores”,  between the 20 of April 2024 and the 31 of December 2024 inclusive with 8 Prize draw entry periods detailed below:
Prize DrawPrize Draw Entry Period
1Enter during store opening hours between the 20 of April 2024 and the 30 of May 2024 inclusive. 
2Enter during store opening hours between the 1 of June 2024 and the 30 of June 2024 inclusive.
3Enter during store opening hours between the 1 of July 2024 and the 31 of July 2024 inclusive.
4Enter during store opening hours between the 1 of August 2024 and the 31 of August 2024 inclusive.
5Enter during store opening hours between the 1 of September 2024 and the 30 of September 2024 inclusive.
6Enter during store opening hours between the 1 of October 2024 and the 31 of October 2024 inclusive.
7Enter during store opening hours between the 1 of November 2024 and the 30 of November 2024 inclusive.
8Enter during store opening hours between the 1 of December 2024 and the 31 of December 2024 inclusive.

See www.londondesigneroutlet.com/opening-times/ for store opening hours.

  1. To Enter: Visit Wembley Park and the London Designer Outlet and scan your Visitor Rewards QR Code with every purchase that you make from a Participating Retailer, Restaurant and/or Leisure Facility to be entered into the relevant Prize draw. Every scan will get you one entry into the relevant Prize draw, there is no limitations to the amount of entries as long as the QR code is scanned with a purchase.
  2. Participating Retailers, Restaurants and Leisure Facilities:

  1. Adidas
  2. Asics
  3. Beauty Outlet
  4. Beirut Wonders
  5. Big Moes
  6. Boss
  7. Bread Ahead
  8. Calvin Klein
  9. Carvela
  10. Chaboba Bubble Tea
  11. Champion
  12. Chapelle Jewellery
  13. Chop Chop
  14. Choppaluna
  15. Churros Buenos
  16. Claire’s
  17. Clarks
  18. Converse
  19. Denby
  20. Dune London
  21. El Estudio Pilates
  22. Estadio Lounge
  23. Fix Your Cycle
  24. Frankie & Benny’s
  25. Fullers – White Horse
  26. Guess
  27. Hair Focus
  28. Haute Dolci
  29. Holland and Barrett
  30. Itsu
  31. JRC Global
  32. Kurt Geiger
  33. Las Iguanas
  34. Levis
  35. Lindt
  36. Marks & Spencer’s
  37. Masalchi
  38. Moss Bros
  39. Nandos
  40. New Balance
  41. Next Outlet
  42. Nike Factory Store
  43. Pasta Remoli
  44. Phone Outlet
  45. Pizza Express
  46. Police
  47. ProCook
  48. Puma
  49. Replay
  50. Skechers
  51. Sole Trader
  52. Sony Centre
  53. Specsavers
  54. Sunglass Hut
  55. Superdry
  56. Tandoori Fusion
  57. The Body Shop
  58. The Cosmetics Company
  59. The Cuddle Club
  60. The Fragrance Shop
  61. The Grocery Store
  62. The North Face
  63. Tian Tian
  64. Timberland
  65. Tommy Hilfiger
  66. Treatz Dessert Parlour
  67. Trespass
  68. Urban Rose Beauty
  69. Vans
  70. Villeroy & Boch
  71. Wagamama
  72. Weekend Offender
  73. You Me Sushi
  74. Zizzi
  75. Zwilling  J.A. Henckels
  1. Maximum of 1 entry is permitted per purchase during the Promotion Period. One itemised receipt per entry receipt must state the time and date of purchase, which must pre-date the entry date and time, but be within the Promotion Period. No household may win more than 1 Prize.
  2. The Prizes: There will be 1 winner per Prize Draw, 8 in total. Each winner will win 1 x £200 goody bag which includes a selection of their favourite products, subject to the Promoter’s discretion and availability. 
  3. Further Prize Details and Conditions:
    • a) The Promoter will contact the winner during winner communications and ask for their top five preferred brands in order to create the goody bag.
    • b) There will be no perishable items, food, drinks or TVs in the goody bags.
    • c) The Promoter is not liable for any Prizes once distributed/dispatched to a winner and they will not be responsible for any Prizes not received, broken or lost in transit.
    • d) Any warranty is subject to the original manufacturer’s warranty period.
    • e) By participating in the Promotion, entrants agree that the Prize is awarded on an “as is” basis, and that the Promoter makes no representations or warranties of any nature with respect to the Prize. The winner is not a recipient of a Prize until they have been verified and/or notified. Prize details are at Promoter’s sole discretion. Winners acknowledge that the Promoter and its agents do not make, nor are in any manner responsible for, any warranty, representations, expressed or implied, in fact or in law, relative to the quality, conditions or fitness of any aspects of the Prizes except each Prize is subject to its manufacturer’s standard warranty, if any.
    • f) It is the responsibility of the participant to provide their correct, up-to-date details when entering the Promotion and/or confirming acceptance of the Prize in order for their Prize to be processed. The Promoter cannot be held responsible for winners failing to supply accurate information which affects Prize acceptance or delivery of their Prize.
  1. Winner Selection: 1 provisional winner will be randomly selected from all valid entries received during each Prize draw entry period. 8 provisional winners will be selected in total across the entire Promotion Period. For your total confidence, the Prize draws will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of each Prize Draw Entry Period.
  2. Winner Notification: Provisional winners will be contacted via the email address used to sign up to the Visitor Rewards Programme within 7 working days and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the provisional winners. Once eligibility has been confirmed, the provisional winner will be confirmed as a winner. If a provisional winner does not respond to the initial contact within 14 days, we reserve the right to disqualify that entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.
  3. Prize Acceptance: Notification to arrange fulfilment of a Prize will take place within 28 days of acceptance of the Prize. In the unlikely event that a winner has not received communication to arrange their Prize the winner must inform the Promoter by emailing [email protected]. If a winner does not do so, the Promoter reserves the right to not reissue the Prize at its sole discretion.
  4. Provided no objection is received from the winners, a winners list containing the surname and county of residence of the winners will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be available by sending a request via email to [email protected]. Winners can object to their details being published by emailing [email protected]. Without prejudice, the Promoter will provide winner information to the Advertising Standards Authority when requested by them.
  5. The Promoter may request that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
  6. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry/ies (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
    • a) Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.
    • b) Disqualify entries that are not made directly by the individual entering the Promotion.
    • c) Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
    • d) Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.
    • e) Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
    • f) Disqualify entrants who tamper with the entry process.
    • g) Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.
    • h) Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
  1. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason a Prize and/or any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of a Prize for another of equal or greater value.
  2. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt.
  3. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS14676) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law.  Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
  4. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
  5. All personal data supplied for this Promotion will be used for the purpose of this Promotion and for research and analytical purposes by the Promoter and/or by any agent appointed by it to assist with running the Promotion and Prize Fulfilment. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: www.londondesigneroutlet.com/privacy-policy/.
  6. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
  7. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
  8. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
  9. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: London Designer Outlet Ltd Partnership, c/o Realm Ltd, 67b London Designer Outlet, Wembley Park Boulevard, Wembley, HA9 0FD, United Kingdom.

© Copyright PromoVeritas Ltd 2024. All rights reserved.

  1. This document has been created for a specific promotion.  If used for a different promotion, it may not be fit for purpose.
  2. Changes made to this document will not be binding on PromoVeritas unless agreed in writing by us.  It is the Client’s responsibility to inform us of any such changes, as this may affect the legality, operation and delivery of the Promotion.
  3. Unauthorised copying of this document in whole or in part will constitute an infringement of copyright.