Our sustainability and social practices embedded in our everyday activities, not only considering the environment but our colleagues, neighbourhood and community – creating a culture of collective responsibility throughout all levels of London Designer Outlet.

Our community

At LDO we offer multi-purpose retail and performance spaces for our local community to utilise, including our Cart Collective initiative for local, independent businesses.

Solace Women’s Aid, a London based women’s refuge, have been adopted as one of our charity and training partners. Look out for our collaborative events and initiatives taking shape throughout 2024.

Supporting local charities and groups is just one of the ways we can help to raise awareness for underrepresented communities.

Our brand partners

Through our teams, we work alongside our brand partners to understand their environmental initiatives and challenges.

Promoting sustainable practices including store fit-out programmes, services such as click & collect, repair and recycle and educating store teams to meet our zero-waste to landfill goals.

Our people

We recognise that attracting, developing and retaining talent contributes to our collective success. Positive employment conditions and employee satisfaction are key in promoting a safe and healthy workplace.

All our employees are entitled to equal opportunities and protection against any and all forms of discrimination. We also encourage a working environment that is flexible.

Our current ESG initiatives

  • 301 Tonnes of Cardboard recycled (year to date)
  • 94 Tonnes of Glass recycled (year to date)
  • Internal operational systems are 100% paperless
  • Freecycle group established for reuse of fixtures/fittings